Refund Policy

Domain registrations and renewals

Domain registrations and renewals are generally non-refundable once they have been submitted to the registry, because the registry fee is charged immediately.

Failed registrations

If you have paid and the registration cannot be completed, for example because the domain was registered by someone else in the meantime, we refund the amount paid for that domain.

How to request a refund

Email support@billiongates.com with your order number.